If you need to contact the Home Office, whether it’s for immigration, visas, citizenship, or asylum support, it’s essential to have the correct contact information. In this article, we have provided all the relevant email addresses and phone numbers for various enquiries related to the Home Office and UK Visas and Immigration (UKVI).
General Immigration Enquiries
For questions about extending your stay in the UK, visas, and general immigration enquiries, contact UK Visas and Immigration (UKVI).
Phone: 0300 790 6268 (select option 2)
Opening hours: Monday to Thursday (excluding bank holidays), 9 am to 4:45 pm; Friday (excluding bank holidays), 9 am to 4:30 pm
Citizenship and Nationality Enquiries
For questions about British citizenship, including the Life in the UK Test, contact the Citizenship and Nationality Enquiries team.
Email: nationalityenquiries@homeoffice.gov.uk
Phone: 0300 790 6268 (select option 2)
Opening hours: Monday to Thursday, 9 am to 4:45 pm; Friday, 9 am to 4:30 pm
EU Settlement Scheme and Related Applications
For help with applying to the EU Settlement Scheme, Frontier Worker permit, or Service Provider from Switzerland visa, as well as technical problems with the ‘EU Exit: ID Document Check’ app or online immigration accounts, contact the Resolution Centre.
General Public
Phone: 0300 123 7379
Opening hours: Monday to Friday (excluding bank holidays), 8 am to 8:30 pm; Saturday and Sunday, 9:30 am to 4:30 pm
Organisations Helping Others Apply
Phone: 0300 790 0566
Opening hours: Monday to Friday (excluding bank holidays), 8 am to 8:30 pm; Saturday and Sunday, 9:30 am to 4:30 pm
Technical Support
If you need technical support with your application:
Email: ApplyOnlineE-Support@homeoffice.gov.uk
Include: Your name, what you are applying for (e.g., Student visa), a description of the problem, and screenshots if possible.
Response time: Usually within one working day.
Asylum Support Enquiries
For enquiries about asylum support, including applying for asylum support, weekly cash support, emergency cash payments, and accommodation, contact Migrant Help UK. Note that Migrant Help UK is a charity helpline and cannot make decisions on asylum applications.
Phone: 0808 801 0503
Opening hours: Monday to Friday, 8 am to 8 pm (24-hour service for emergencies)
Language-Specific Enquiries
If you need to contact UKVI in a language other than English, staff are available in several languages. Here are the details:
Arabic
Phone: +44 (0)300 790 6268
Opening hours: Sunday to Thursday, 5 am to 1 pm UK local time
Cantonese
Phone: +44 (0)300 790 6268
Opening hours: Monday to Friday, 1 am to 9 am UK local time
French
Phone: +44 (0)300 790 6268
Opening hours: Monday to Friday, 9 am to 5 pm UK local time
Hindi
Phone: +44 (0)300 790 6268
Opening hours: Monday to Friday, 4 am to midday UK local time
Mandarin
Phone: +44 (0)300 790 6268
Opening hours: Monday to Friday, 1 am to 9 am UK local time
Russian
Phone: +44 (0)300 790 6268
Opening hours: Monday to Friday, 6 am to 2 pm UK local time
Spanish
Phone: +44 (0)300 790 6268
Opening hours: Monday to Friday, 1 pm to 1 am UK local time
Need More Help? We are here to help
Navigating the complexities of immigration can be challenging. Gateway Immigration Services is here to assist you with expert advice and comprehensive support for all your immigration needs. Whether you’re dealing with visa applications, citizenship queries, our experienced team is ready to help.
Call us: +44(0)2034799979
Email us: info@ukvisagateway.com
Let us take the stress out of your immigration journey. Contact Gateway Immigration Services today for professional and reliable assistance!
