Privacy Policy

This privacy policy explains how Gateway Immigration Services Limited uses the information collected about you, how you can instruct us if you prefer to limit the use of that information, and the procedures we have in place to safeguard your privacy.

This privacy policy has been produced in light of the Data Protection Act 1998 (“the Act”) and applies to all personal data, as defined in the Act.

If you have any queries about this policy, please contact our Data Protection Compliance Officer in writing by email at: info@ukvisagateway.com.

The Information We Collect and How It Is Used

Gateway Immigration Services Limited will collect information you supply via this Website. Such information may include your name, postal address, e-mail address and telephone number.

We gather this information in order to respond to your enquiry. Information provided to us is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to any employee or member of the firm for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests.

Where you have consented when providing us with your details, Gateway Immigration Services Limited may deliver to you information in which you are interested — for example, you may have requested newsletters regarding an area of immigration law. If you change your mind about receiving this information in the future, please let us know.

You can check the information we hold or ask us to amend any inaccuracies, or request its removal, by writing to us or emailing our Data Protection Compliance Officer at the address above. We will take the necessary action within the time limits provided for under the Act. We may charge an administration fee for complying with your request; at present the maximum amount we would charge is £10.00 plus VAT. We also reserve the right to use reasonable measures to verify your identity before any information is disclosed.

We may also use your information to allow you to participate in interactive features of our service when you choose to do so, and to notify you about changes to our service.

Disclosure of Your Personal Information to Third Parties

We may disclose your personal information to third parties in the following circumstances:

• In the event that we sell, buy, or merge any business or assets, in which case we may disclose your personal data to the prospective seller, buyer, or owner of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Links to Other Websites

Our site may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to those websites.

Call Recording and Monitoring

We may record both inbound and outbound telephone calls for training, monitoring, and quality assurance purposes. These recordings help us improve our services, ensure the accuracy of information provided, and maintain the highest professional standards.

Information and Use of Cookies

Gateway Immigration Services Limited may gather information and statistics collectively about all visitors to this Website, which may include the use of cookies. Cookies are small amounts of information stored on your computer. They make it easier for you to log on to and use this Website during future visits, allow us to monitor Website traffic, and personalise the content of the site for you. Any such information disclosed to third parties will be in aggregate form and will not involve individual names or identifying information.

The cookies we use are “analytical” cookies. Gateway Immigration Services Limited uses Google Analytics to analyse how visitors use this Website. The analytic cookies used by this service track information about how visitors interact with this Website in an anonymous form, including the number of visitors, where visitors have come from, and the pages they visit. We use this information to help us improve our Website.

You can configure your web browser to refuse cookies or to be informed when a cookie is set. You can find out how to do this by clicking “Help” on your browser menu.

If you do not wish to receive cookies in future, please email us at info@ukvisagateway.com.

How We Protect Your Information

Gateway Immigration Services Limited has put in place various security procedures to protect your information, including the installation of firewalls, limited employee access, and system password protection. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

Updating Your Details

If any of the information you have provided to Gateway Immigration Services Limited changes — for example, if you change your name or email address — please let us know the correct details by sending an email to info@ukvisagateway.com.

International Transfer of Data

The information we receive from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). In particular, if necessary, we may pass your information between our offices in the UK and our business partners in Europe. The information we receive may therefore be processed by staff operating outside the EEA who work for us. By submitting your personal information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your information remains secure and in accordance with this privacy policy.

Your Consent

By submitting your information, you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted on this page, and notices of those changes may be placed on other pages of the Website so that you may be aware of the information Gateway Immigration Services Limited collects and how it is used at all times. Your continued use of the Website will constitute your acknowledgement of, and agreement to, the revised policy.

If you do not wish to receive cookies in future, please email us at info@ukvisagateway.com.